Privacy Policy
Last updated: November 24, 2024
Introduction
FRESH. Dry Cleaning & Laundry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, address)
- Building and unit number for pickup and delivery
- Payment information (processed securely through our payment provider)
- Order details and preferences
- Account credentials
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and our services
- Schedule pickup and delivery
- Process payments
- Send promotional emails (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, delivery services, analytics providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your experience
- Track marketing campaign effectiveness
You can control cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: hello@drycleaningbyfresh.com
- Phone: 305-469-1173
- Address: 825 Brickell Bay Drive, #3CL30, Miami, FL 33131